Instant Alerts When It Matters Most
Get notified the moment a customer leaves a review, so you can respond rapidly and defuse negative feedback before it spreads.
No credit card required • Instant 30-second Google connection
Google Business Profile Action
Automated status: Active
Performance Lift
+42%
↑ Higher Local CTR
Slow response times turn small grievances into PR disasters
A dissatisfied customer's 1-star review goes unnoticed over the weekend.
Prospective customers see an unanswered complaint and choose a nearby rival.
Managers only check reviews once every couple of weeks.
Disjointed notification channels mean no one knows who is handling the alert.
Real-time alerts with smart escalation
Direct delivery: Instant transactional email notifications and central in-app alerts.
Severity thresholds: Set emergency alerts exclusively for reviews with 1 or 2 stars.
One-click action links inside the email to jump straight to the review reply screen.
Daily or weekly digest options for managers who prefer batched summaries.
Under 1-Hour Resolution
Address critical customer complaints while the customer is still thinking about your business.
Centralized Inbox
Bring customer feedback directly into your organization's unified review queue.
Configurable Thresholds
Route non-urgent positive reviews to auto-reply while holding critical reviews for approval.
Up and running in three simple steps
Configure Alert Rules
Choose notification email recipients and threshold criteria per location.
Receive Instant Ping
Get an email alert as soon as a customer publishes a review.
Resolve with 1 Click
Tap the alert to approve an AI reply or assign the issue to a store manager.
Frequently Asked Questions
Everything you need to know about Notifications.
Can different staff receive alerts for different locations?▼
Yes, you can route location A notifications to manager A, and location B notifications to manager B.
Is there a webhook for custom integrations?▼
Yes, you can forward review events to any webhook endpoint to trigger custom internal systems.
Start using Review Alerts & Notifications today
Join hundreds of businesses automating their Google Business Profile with Karna Kreative.